Incident Response & Threat Intelligence

Incident Response & Threat Intelligence services

Prepare for, respond to and recover from attacks. Choose a service to see what it covers and what you receive.

Incident Response Retainer Services

Guaranteed response times from an expert team

Overview

A retainer removes delay when it matters most. We onboard your environment in advance, agree how to reach you and what we are allowed to do, and any unused hours can go towards readiness work such as tabletop exercises.

What we cover

Agreed response times, 24 hours a day
Environment onboarding before any incident
Remote and on-site response in Ghana
Unused hours redeemable for readiness services

Capabilities

Rapid mobilisation: Pre-agreed contracts and contacts mean responders start work within the agreed window.
Pre-staged tooling: Forensic and response tools ready to deploy in your environment on day one.
Flexible hours: Convert unused hours into assessments, training or exercises before the term ends.

What you receive

Retainer agreement with response SLAs
Onboarding and environment profile
Escalation and contact plan
Annual readiness review

IR Enablement Services

Build your in-house incident response capability

Overview

We assess your current readiness, then build what is missing: an incident response plan, role-based playbooks, communication templates, evidence handling procedures and the tools to investigate.

What we cover

Incident response readiness assessment
Incident response plan and playbooks
Logging and forensic readiness review
Team training and coaching

Capabilities

Plan and playbooks: Clear roles, decision points and checklists for ransomware, data breaches, fraud and account compromise.
Forensic readiness: Logs, retention and tooling in place so investigations have the evidence they need.
Skills transfer: Hands-on training so your analysts can triage, scope and contain incidents themselves.

What you receive

Readiness assessment report
Incident response plan
Scenario playbooks and templates
Training completion records

Ransomware Readiness

Assess and harden your defences against ransomware

Overview

Ransomware groups follow predictable paths: phishing or exposed services, credential theft, privilege escalation, backup destruction, encryption and extortion. We test each stage of that path in your environment and close the gaps.

What we cover

Attack path review from initial access to encryption
Backup isolation and recovery testing
Privileged access and Active Directory hardening
Detection coverage for ransomware behaviours

Capabilities

Recovery assurance: We prove that backups are isolated, complete and restorable within your target times.
Identity hardening: Removing the credential and privilege weaknesses ransomware operators rely on.
Decision planning: Pre-agreed positions on extortion, communication and regulatory notification.

What you receive

Ransomware readiness scorecard
Backup and recovery test results
Prioritised hardening plan
Ransomware response playbook

Threat Hunting & Discovery

Proactively search for attackers already inside

Overview

Skilled attackers avoid triggering alerts. Our hunters use threat intelligence and knowledge of attacker techniques to search for subtle signs of compromise, and every hunt produces new detections so the same activity is caught automatically next time.

What we cover

Compromise assessment for a point-in-time check
Recurring hunts driven by current threat intelligence
Endpoint, identity, network and cloud telemetry
New detection rules from every hunt

Capabilities

Compromise assessment: A deep sweep to answer one question: is an attacker already in our environment?
Intelligence-led hunts: Hunts built around the tactics of groups currently targeting your sector.
Detection uplift: Findings become tuned detections in your SIEM and EDR.

What you receive

Hunt plan and hypotheses
Findings and evidence report
New detection rules
Hardening recommendations

Incident Response

Hands-on containment, eradication and recovery

Overview

If you are dealing with an incident now, call us. We triage the situation, coordinate containment with your IT team, investigate the scope and root cause, and support communication with leadership, regulators and customers.

What we cover

Immediate triage and containment guidance
Scoping and root-cause investigation
Attacker eradication and safe recovery
Support for regulator and stakeholder reporting

Capabilities

Incident command: A clear lead who coordinates technical, business and communication workstreams.
Investigation: Forensic analysis of endpoints, logs and cloud activity to establish the full timeline.
Recovery: Clean rebuilds, credential resets and monitoring to stop the attacker returning.

What you receive

Situation reports during the incident
Incident timeline and root cause
Final incident report
Post-incident improvement plan

Ransomware Response Services

Specialist help to contain and recover from ransomware

Overview

Ransomware brings technical, legal and business pressure at once. We stop the spread, establish what was encrypted and stolen, prioritise recovery of critical services and help leadership make informed decisions.

What we cover

Containment and spread prevention
Data theft and encryption impact assessment
Prioritised restoration of critical services
Guidance on extortion, legal and notification decisions

Capabilities

Stop the spread: Network isolation, account lockdown and endpoint containment in the first hours.
Impact clarity: Evidence of what was accessed and taken, to inform notification and legal advice.
Structured recovery: A recovery sequence based on business priority, with validation before reconnection.

What you receive

Containment actions log
Impact and data exposure assessment
Recovery plan and progress tracking
Final report and lessons learned

Digital Forensics Services

Evidence-grade investigation of devices and systems

Overview

Our forensic examiners follow documented procedures and chain-of-custody controls, so findings are reliable and defensible. We support security incidents, fraud, HR investigations and matters that may involve law enforcement or the courts.

What we cover

Forensic acquisition with chain of custody
Computer, mobile and cloud account analysis
Email and document examination
Expert reports for legal and disciplinary use

Capabilities

Sound acquisition: Verified forensic images and logs collected without altering the original evidence.
Deep analysis: Timeline reconstruction, deleted data recovery and artefact analysis across devices.
Clear reporting: Findings written for non-technical readers, with technical appendices for experts.

What you receive

Chain-of-custody records
Forensic analysis report
Timeline of key events
Expert support for proceedings

Tabletop Exercises

Rehearse decisions in realistic attack scenarios

Overview

Plans only work if people have practised them. Our exercises are built around realistic scenarios for your organisation and sector, with injects that test decision-making, communication and coordination under pressure.

What we cover

Executive and technical exercise tracks
Scenarios tailored to your sector and threats
Realistic injects for media, regulators and customers
After-action report with clear improvements

Capabilities

Scenario design: Exercises built from real incidents and your own systems, not generic scripts.
Expert facilitation: Experienced responders guide the session and challenge assumptions constructively.
Actionable outcomes: Gaps in plans, roles and tooling recorded and turned into an improvement plan.

What you receive

Exercise scenario and materials
Facilitated session
After-action report
Updated playbook recommendations

Purple Team Assessments

Attackers and defenders working side by side

Overview

Purple teaming is collaborative. Each technique is run, observed and discussed: did it generate telemetry, did it alert, did the analyst respond correctly? Gaps are fixed during the engagement and retested immediately.

What we cover

Technique-by-technique execution mapped to ATT&CK
Live collaboration with your SOC analysts
Detection rules created and validated on the spot
Before-and-after coverage measurement

Capabilities

Collaborative testing: Red and blue working together, so every finding is understood by the people who fix it.
Detection engineering: New detections written, tested and deployed during the engagement.
Measured improvement: Coverage scores before and after show exactly what improved.

What you receive

Test plan and technique list
Detection coverage results
New and tuned detection rules
Purple team report

Incident Response & Threat Intelligence
when every minute counts

Incident Response & Threat Intelligence services

Why it matters

How every engagement runs

Prepare

Contain

Investigate and recover

Learn and harden

Ready to strengthen

Incident Response & Threat Intelligence

Incident Response & Threat Intelligence when every minute counts

Incident Response & Threat Intelligence services

Why it matters

How every engagement runs

Prepare

Contain

Investigate and recover

Learn and harden

Ready to strengthen

Incident Response & Threat Intelligence

Incident Response & Threat Intelligence
when every minute counts