Guaranteed access to experienced incident responders, with agreed response times and pre-approved scope, so help is a phone call away.
A retainer removes delay when it matters most. We onboard your environment in advance, agree how to reach you and what we are allowed to do, and any unused hours can go towards readiness work such as tabletop exercises.
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Agreed response times, 24 hours a day
Environment onboarding before any incident
Remote and on-site response in Ghana
Unused hours redeemable for readiness services
What’s included
Every Incident Response Retainer Services engagement is scoped to your systems, risks and team, with clear outcomes agreed before work starts.
Pre-agreed contracts and contacts mean responders start work within the agreed window.
Forensic and response tools ready to deploy in your environment on day one.
Convert unused hours into assessments, training or exercises before the term ends.
An incident is the worst time to find a responder or write a plan. We help you prepare in advance, respond with an experienced team when something happens, and learn from every event.
Plans, playbooks, contacts and tooling agreed before an incident, so response starts immediately.
Isolate affected systems, stop the spread and preserve evidence in the first critical hours.
Find the root cause, remove the attacker and restore services safely from trusted backups.
A blameless review turns lessons into concrete improvements to controls and processes.
Deliverables
Outcomes
A team that already knows your environment can act in hours, not days.
Quick, coordinated action reduces downtime, data loss and recovery cost.
Evidence and timelines support regulatory reporting, insurers and legal counsel.
Every incident leaves you with better detection and fewer weaknesses.
Keep exploring
Tell us about your environment, timelines and goals. We will come back with a clear scope and quote.
Request a quote
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